Insta-Cash Pawn is always looking for highly qualified individuals to join our team.  
Currently, we are looking for team members in the East Texas and Dallas Areas.
ASSISTANT MANAGER/MANAGER TRAINEE

POSITION SUMMARY:

Responsible for the day-to-day operations of the pawnshop. This includes leadership and
development of all shop personnel, meeting stated financial goals for shop, satisfying customer
relation standards, maintaining company shop standards, and recruitment and retention of quality
of shop coworkers.


MINIMUM QUALIFICATIONS:

· Team Oriented Perspective

· High School Diploma minimum with some post high school education preferable.

· High Customer Service skills

· Previous 3 + years of strong management experience with hands on approach to management

· Detail oriented/strong organizational skills

· Product knowledge, particularly with diamonds and jewelry.

· Experience with Inventory Control

· Success with training, motivating, supervisory employees.

· Ability to deal with a diverse group of customers and employees

· Ability to work Saturdays


o Closed on Sunday's, New Year's Day, Fourth of July, Thanksgiving and Christmas


PRINCIPLES CHALLENGES AND PROBLEMS:

Promote and foster a customer friendly atmosphere in the pawnshop in order to facilitate the
successful pawn and sales transactions. Manages the placement of pawned merchandise in
appropriate areas, providing security for customer-pawned assets. Selects and hires pawnbroker
assistant staff. Review shop’s financial statement, making changes in shop operations that
maximize the use of the shop’s assets, controls inventory, and generate new business.


PRINCIPLE ACCOUNTABILITIES

1. Manages the customer relations’ atmosphere within the shop by leadership through example
in greeting and meeting each customer that enters the shop in a friendly and helpful manner.

2. Manages all training of pawnbroker assistant staff so that their development meets the
prescribed Insta-Cash Pawn standards.

3. Sources and recruits pawnbroker assistant staff, ensuring that each individual employed is the
best available talent for shop market.

4. Manages the administrative process and procedures within the shop, which includes
inventory, PFI's, merchandising, shop presentation, and shop systems.

5. Reviews shop financial statements, communicating results to shop staff and setting goals for
the coworker to maximize shop profits.

6. Manages the shop standard so that operating standards meet or exceed the established Insta-
Cash minimums.

7. Manages and approves all loans and process.

8. Evaluates shop coworkers performance, giving each individual consistent and fair feedback on
their performance on both an ongoing basis and formally with an annual written appraisal.

9. Provides clear and concise communication to all shop coworkers, so that all coworkers
understand shop mission and profit objectives. Communications should take on the form of one-
on-one meetings, memos, and general bulletin board postings.
If you would like to join our team, please contact Kim Prine @ (903)
759-7296 to set up an initial phone interview with one of our Area
Supervisors.